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Vet Med, We Have a Problem
Illustration of a cat in a rocket that is venting money to show why fair compensation is critical.

Culture and People

Vet Med, We Have a Problem

According to AAHA’s research, one factor consistently comes up again and again in the conversation about staff turnover: fair compensation. It’s the top driver of attrition, and it’s also a key retention factor. This article offers expert tips for addressing the number one driver of turnover among veterinary professionals.

NAAVR hopes to provide a career path for veterinary receptionists
vetmed csr on the phone

Culture and Wellbeing

NAAVR hopes to provide a career path for veterinary receptionists

Launching in 2024, the North American Association of Veterinary Receptionists (NAAVR) will provide CE for customer service representatives in many areas, including conflict resolution, great customer service, and hospitality.

For technician retention, money matters
illustration of two dogs sitting on top of pile of coins with vetmed workers around them

Culture and People

For technician retention, money matters

It’s not all about the Benjamins, but a lack of fair compensation is the top driver of tech turnover. However, meeting the financial needs of this role might not be as big a stretch as you’d expect.

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