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5 Questions for a Behavior Specialist
Behavior specialist, Amy L. Pike, DVM DACVB, IAABC-CDBC, holding a dog.

Behavior

5 Questions for a Behavior Specialist

Amy Pike, DVM, DACVB, IAABC-CDBC, graduated from Colorado State University in 2003, and was soon after commissioned as a captain in the US Army Veterinary Corps, where she worked with dogs suffering from PTSD.

Employee of the Month, March 2024
March 2024 employee of the month, Amanda Witkowski, CVT

Employee of the Month, March 2024

This month’s employee of the month prize winner is Amanda Witkowski, CVT, of Berkeley Veterinary Center in Bayville, New Jersey!

JAAHA Case Report of the Month
CT scan of a dog that shows a cervical abscess caused by a wooden stick, causing sialadenosis—enlarged salivary glands.

JAAHA Case Report of the Month

Can a foreign body cause the condition known as sialadenosis, or enlarged salivary glands? New research in the Journal of the American Animal Hospital Association (JAAHA) says yes.

The Scoop, March 2024
3 highlighted news article images: AAHA Board director, Gregory Carastro, LVT, CVBL, technicians prepping a patient for surgery, and the AAHA Veterinary Technician of the Year logo.

Nutrition

The Scoop, March 2024

AAHA Director Gregory Carastro, LVT, CVBL, touts the benefits of the Fear Free practice. The AAHA Community responds to a request for resources to help boost confidence in veterinary assistants. This month’s Scoop news articles include: AAHA Names First Veterinary Technician of the Year; North Carolina Requires Veterinarians Declare Gabapentin Use; Humans May Have Influenced Evolution of Dogs’ Eye Color; Study Evaluates Cannabis Product Use in US Cats and Dogs; and more!

3 Ways to empower your customer service team

Practice Management

3 Ways to empower your customer service team

Great customer service begins long before the client steps into your practice. Debbie Boone, CVPM, applies hospitality principles from vet med and beyond to train CSRs in how to deliver the best care to clients—including an appropriate level of knowledge to help triage common cases.

Hospitality in healthcare? How it can transform the veterinary experience.
A woman holds the book Hospitality in Healthcare by Debbie Boone, CVPM

Practice Management

Hospitality in healthcare? How it can transform the veterinary experience.

Growing up with restaurateurs for parents, Debbie Boone, CVPM, learned firsthand how exceptional hospitality garners loyal clients and transforms the lives of employees—and she wants healthcare professionals to reap those benefits.

A conversation: Being Black in veterinary medicine

Culture and People

A conversation: Being Black in veterinary medicine

A candid, no-holds-barred conversation with two Black veterinary professionals about the challenges they’ve faced—and the strength and inspiration they’ve found—on their career paths.

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