After losing her restaurant job during the pandemic, Jorey Fergerson wanted to do customer service in a way that had a more positive impact on her community. As a veterinary receptionist, she’s found a way to do just that.
Client Communication
Nowadays client interaction with your brand can happen before they even step through the door.
Abstracts from the latest issue of the Journal of the American Animal Hospital Association.
Special section celebrating AAHA’s 90th anniversary, and the practices that have been there for the whole journey.
Diversity and Inclusion
Niccole Bruno, DVM, and Genine Ervin-Smith, DVM, MPH, were friends at Tuskegee University during their pre-veterinary studies. The two reconnected in 2022 as veterinarians and leaders with a vision, and BlendVet was born.
Mentoring
Effective mentoring is key to attracting and retaining veterinary professionals, and you can set your practice apart by making mentorship part of your culture. The 2023 AAHA Mentoring Guidelines show you how to implement effective mentorship strategies to improve your practice’s recruitment and retention and your team’s job satisfaction.
Hospital leadership has the biggest impact on employee retention. If you are a leader in your hospital, you can be the reason someone stays or someone quits.
Client Communication
Leveraging social platforms effectively can be challenging for veterinary professionals, but in the right hands they can also be a powerful tool to combat false claims and provide reliable content to pet owners.
Mentoring
Mentorship is heavily discussed in academic settings, but what it means and how to find it can be daunting for budding veterinarians. There is a fear that asking for guidance equates to a lack of clinical competency, but there is also a deeply driven desire to provide the best care for our patients. This is the perfect place for quality mentorship to step in and bridge the gap. So, what do new graduates want when seeking mentorship?
Culture and Wellbeing
News briefs from across the veterinary industry and beyond. This month’s articles include: State of the workplace health report; Canine PTSD study; Demand returns to pre-pandemic levels; new bill introduced to combat illicit Xylazine; Bipartisan bill aims to crack down on ‘tranq.’
