12 Ways to Fill Openings and Retain Clients
Staff shortages mean long hours and frustrated clients. Here are some creative solutions you can implement to boost morale and thwart burnout.
Staff shortages mean long hours and frustrated clients. Here are some creative solutions you can implement to boost morale and thwart burnout.
An 8-year-old male neutered Tibetan terrier, 17 kg, was presented to the family veterinarian for lethargy and ataxia for the past two days. Harley had previously seen another vet when his owners were at their cottage, who prescribed meloxicam and gabapentin, unknown dosages. His owner reported that Harley had not had a bowel movement in two days.
Melita Pinkston started out as a technician assistant, but worked her way up to Technician Manager at The Village Vets in Decatur, Georgia.
Remote Patient Monitoring is a growing branch of telehealth. In human medicine, this is commonly seen when monitoring glucose levels in diabetic patients, blood-oxygen levels, pulse, blood pressure, and so on. In veterinary medicine the idea is the same.
AAHA named ZimmVet in Zimmerman, Minnesota the 2021 AAHA-Accredited Practice of the Year. This profile interviews a client, the practice owner and team members about what makes ZimmVet special (spoiler alert: teamwork, high-quality care, innovative programs and allowing certified veterinary technicians to practice at the top of their skillset).
AAHA Vice President Margot Vahrenwald, DVM, CVJ, discusses remote monitoring. Also in Inside AAHA, the AAHA Board of Directors is looking for new members, and Dear AAHA wants to answer your questions.
News briefs from across the industry and beyond. This month includes articles about: DogPhone enables your dog to call you; Household noises trigger stress in dogs; 4 steps to protect small business networks against ransomware; Service dogs alleviate PTSD in veterans; Cats mentally map unseen owner’s location; Action is essential for workplace allyship; 5 VMG-CVPM Scholarship awardees; Parallels in canine and human oral tumors; New LINAC at U Florida CVM treats animals
Client Communication
Tap into your practice information management system’s full potential by using customized templates.
Pet obesity—like human obesity—has become more prevalent with each passing decade and the lockdown under COVID-19 only exacerbated the problem. Unfortunately, obesity is associated with many health problems. So why isn’t this known problem under control? It turns out that the problem of obesity is multi-factored and complex with research uncovering many differing variables that affect it. But it’s vital that veterinary teams work with clients to address the situation, especially with pandemic pounds added. One approach is to focus not on what you tell your clients but how you communicate with them about the perils of overweight pets.
Why don’t more pet owners buy pet insurance? Dusty Bonner thinks the name might be part of the problem.