Practice Management

109 Articles

Peak Performance

Practice Management

Peak Performance

What if you could sneak a peek inside other veterinary practices’ financials to see how you stack up? Drill down to discover whether you really have lost income to online pharmacies, or if it just feels that way? Or see into the future with “If I do this, then that happens” scenarios?

Financial benchmarking can do that for you.

Firing Clients: A Part of Clinic Strategy

Practice Management

Firing Clients: A Part of Clinic Strategy

Across the country, clients are becoming exceptionally rude by harassing, berating, and sometimes even threatening staff. What can practices do to head off this trend?

PLUS: Tips from a Certified Veterinary Practice Manager, by Debbie Boone, CVPM

Take Charge of Your Templates

Client Communication

Take Charge of Your Templates

Tap into your practice information management system’s full potential by using customized templates.

Weight Debate: Should You Implement a Weight Protocol for Controlled Substances?

Practice Management

Weight Debate: Should You Implement a Weight Protocol for Controlled Substances?

Most veterinary practices still track their controlled substances (and fill out their records) by estimating the amount of the substance used, either by eyeballing the amount from a bottle or vial or drawing contents into syringes to calculate measured amounts. However, in the human healthcare field, pharmacies and labs often use weight as their standard tracking system to maintain the most accurate and consistent records. Is the same practice worth considering for the veterinary community?

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