Practice Management

109 Articles

Retention is the New Recruitment

Member Exclusive

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Practice Management

Retention is the New Recruitment

High turnover rates of skilled support staff can be costly, disrupt team dynamics, and compromise patient safety. Here are the key strategies for retaining these valuable team members by building a strong community, fostering a sense of purpose, investing in personal growth and development, and ensuring effective management practices.

A new way to pay for veterinary visits? This federal bill could give pet owners more ways to pay for care 
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Client Communication

A new way to pay for veterinary visits? This federal bill could give pet owners more ways to pay for care 

The People and Animals Well-being (PAW) Act introduced earlier this month could change how pet owners pay for care, specifically by expanding the ways they can use their Health Savings Account (HSA) or Flexible Spending Account (FSA).

Community Care: Redefining veterinary healthcare
Dr. Mark Thompson, the immediate past president of AAHA's Board of Directors.

Culture and People

Community Care: Redefining veterinary healthcare

AAHA will introduce the Community Care Guidelines for Small Animal Practice next month. Read on for a preview of the new guidelines.

Veterinary Care Deserts: Unique Challenges

Member Exclusive

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Client Communication

Veterinary Care Deserts: Unique Challenges

In the US alone, about 20 million pets experience poverty with their families and 70% of these animals have never seen a veterinarian, according to the HSUS. Some organizations have been working for years on these access-to-care problems but now awareness by others is growing. The awareness has even prompted the suggestion of a term for it: “veterinary care deserts.”

Utilize Your Techs to Become More Cat Friendly

Member Exclusive

A closeup photo of a technician holding a kitten

Practice Management

Utilize Your Techs to Become More Cat Friendly

Over the last few years, credentialed veterinary technicians have continued to play a vital role in the progression of veterinary medicine. They are utilized more in practice to improve efficiency, workflow, and overall profitability in our clinics. Technicians can also be utilized to improve feline interactions overall and reduce the impact of fear and other negative emotions that may be associated with visits. By Jamie Rauscher, LVT.

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