July 2021

The veterinary profession prides itself on addressing the health and welfare needs of its patients but that’s not always the case with employees. Professionals we talked with pointed out the impacts of these experiences and how change is overdue.

When it comes to workplace culture, it’s tempting to focus primarily on the behavior and attitudes of veterinary practice team members. But given the link between practice culture and patient safety, it’s risky to ignore the importance of client interactions, too.