Practice Management

Did you miss our recent webinars? Here’s your chance to catch up on the latest in AAHA Learning with our webinar recap roundup.

The American Animal Hospital Association named Canobie Lake Veterinary Hospital in Windham, New Hampshire the 2024 AAHA-Accredited Practice of the Year! This article features interviews with the practice founder, team members and clients about what makes the practice so special.

Front desk staff are the unsung heroes of the veterinary world. Yet, they don’t get the attention or recognition they deserve. A new nonprofit, the North American Association of Veterinary Receptionists (NAAVR), launched in the summer of 2024, hopes to change that.

The global US pet insurance market is expected to grow at a compound annual growth rate of 17.5% from 2024 to 2030, to reach an estimated $10 billion market size by 2030. But cost, lack of understanding of the benefits, and lack of recommendations from veterinarians are some of the limiting factors hindering its wider acceptance.

Does your veterinary practice memorialize patients after they have passed? Read on to find some creative ways to support families who have had to say goodbye to their pets and bond them to your practice for life.

Care about improving technician utilization in clinical practice? Until December 1, you have a unique chance to make your voice heard.

Want to empower your team to respond to your clients’ concerns independently? Read on to learn to “train to your list, test on your training, then let your team loose.”

A clinic whose leadership acknowledges that transitions are part of life and work creates a place where people want to come to work. But transitions can be hard to navigate. This article outlines the three stages of transitions: honor what’s lost, rewrite the “shoulds”/Inner Critic, and look for signs of the new, to help clinics thrive through transition.

In a recent webinar hosted on AAHA’s learning platform, veterinary safety expert Carol Hurst, LVT, CVPM, CVJ, highlighted OSHA’s most common violations in animal care settings and offered practical advice for staying compliant.

In collaboration with Admired Leadership, check out their article from their Field Notes newsletter, which is a blurb about daily leadership wisdom you can read in about a minute.